META: Email issues on the forum

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    • #8710
      saedhillian
      Keymaster

      Mae govannen, Eagles.

      I’m afraid we’ve got a problem with authorisation on the email server and emails are not getting to people from the website.
      If you have subscribed to a thread you won’t be getting notifications.
      If you’re a new member you might not get your confirmation email which means you can’t log in to post anything.
      If you or someone you know is trying to create an account ready to vote in the elections and you’re not getting the email you need to confirm your account PLEASE LET ME KNOW. You can email me directly at saedhillian@gmail.com. Give me your username for the forums (usually your main alt on LotRO) and the email address you used to sign up with and I will manually confirm your account.
      Same for anyone who may have forgotten their password but itsn’t receiving the reset password email. Get in touch and I will fix it. (I’m GMT, so I might not be able to do it instantly, but I’ll do it as soon as I see the email.)
      Sorry and thank you for your patience while we fix this.
      Saed

    • #8847
      saedhillian
      Keymaster

      UPDATED: mail should be working again. If you are subscribed to topics you’ll get your email notifications now.

      /phew

      Saed

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